Important Holiday Notice

We are upgrading our Topaz Elements System that provides centralized animal tracking, clinical records, census and billing and it will be down for the next week.  During this time, we will use manual processes to manage our veterinary clinical records and census will remain static with the animal inventory as recorded through today (Friday, 12/13/2024).  No additions, reductions, or changes will occur with the census until we are back up which is anticipated to be Thursday 12/19/2024 but with extended contingency timeframe of up to Sunday 12/22/2024. 

This should not impact you directly with the exception that we will not be able to produce cage labels during this time.  We will retroactively scan out cage labels and receive animals into the system.  Temporary cards will be established during this time period as is needed.  We have been providing notifications regarding cage labels and animal orders which have been posted in the facilities and distributed via email or one-on-one to the research teams.

The second impact relates to our normal annual process changes for the holidays and winter recess.  DAR will maintain all essential functions for our animals through the 12/24-1/1 time period, however, we close the Administrative offices during this time.  No new animal orders, cage label requests, or census scans occur during this time.  The final scan before the holidays will be on Monday 12/23/2024 and we will resume the scans on Thursday 1/2/2025.